Case Study: Heinen’s, Inc. achieves automated identity management and 90% less manual effort with RoboMQ Hire2Retire

Heinen’s Inc reduces manual identity work by 90% with RoboMQ

Heinen's Inc, a grocery store chain, faced significant challenges with manual identity management after switching its HR system to ADP. Their disconnected systems required IT staff to manually export and upload employee data, leading to errors, duplicate records, and inconsistent user naming conventions. To solve this, Heinen's partnered with vendor RoboMQ to implement its Hire2Retire solution for automated employee lifecycle management.

RoboMQ's solution integrated ADP with Heinen's Hybrid Active Directory, automating user provisioning and establishing standardized naming conventions. This eliminated manual CSV data transfers and prevented duplicate accounts. The implementation streamlined identity management, reducing manual efforts by up to 90% and allowing IT admins to focus on strategic initiatives while ensuring timely and accurate access for employees.

Heinen’s, Inc