Case Study: Golder Ranch Fire District centralizes identity lifecycle management with RoboMQ Hire2Retire

Golder Ranch Fire District cuts identity provisioning costs by up to 90% with RoboMQ

Golder Ranch Fire District, a fire protection and emergency medical services provider in Southern Arizona, faced challenges with fragmented and manual identity management processes. Their onboarding, offboarding, and employee changes across Paycom, SolarWinds, and a hybrid Active Directory environment relied on emails and tickets, leading to delays, inconsistencies, and security risks. To address this, they partnered with vendor RoboMQ and implemented its Hire2Retire solution.

RoboMQ's Hire2Retire automated identity lifecycle management by creating workflows between Paycom and the hybrid Active Directory. This solution automated account provisioning, attribute synchronization, and group assignments, eliminating manual ticket processing. The results included a significant reduction in manual effort, improved synchronization between systems, and faster provisioning. According to industry research cited, such automation can reduce identity administration costs by up to 90%.

Golder Ranch Fire District