Case Study: Gateway Fiber automates employee lifecycle management with RoboMQ Hire2Retire

Gateway Fiber cuts IT manual work by up to 90% with RoboMQ

Gateway Fiber, a rapidly growing fiber internet provider, faced significant challenges in managing employee access across its expanding organization. Manual IT processes for onboarding, offboarding, and role changes were time-consuming, inefficient, and prone to error. To solve this, they turned to RoboMQ and implemented its Hire2Retire solution to automate their employee lifecycle management.

RoboMQ's solution automated the entire process by integrating Paycom with Hybrid Active Directory. This eliminated manual tickets, automatically created and updated user accounts, and ensured role-based access control. The results included a drastic reduction in repetitive IT work, improved security compliance, and the ability to scale operations without adding IT resources. RoboMQ enabled Gateway Fiber to achieve up to 90% cost reduction in these processes.

Gateway Fiber