Case Study: EPM Mortgage achieves automated employee lifecycle management with RoboMQ Hire2Retire

EPM Mortgage streamlines HR-IT automation for 500+ employees with RoboMQ

EPM Mortgage, a nationwide provider of mortgage solutions with over 500 employees, faced significant challenges manually managing employee lifecycle changes between its HR system, Paycom, and its Hybrid Active Directory. This manual process was time-consuming for its IT and HR teams, created potential security risks, and led to a poor onboarding experience for new hires. These struggles prompted EPM to search for Paycom integrations, which led them to the vendor RoboMQ.

RoboMQ implemented its Hire2Retire integration platform to automate EPM Mortgage's employee identity provisioning and management. The solution seamlessly syncs profile data between Paycom, AD, and Entra ID, ensuring accuracy and consistency. This automation allows for timely terminations to avoid security risks, enables rule-based access control, and has freed sysadmins from repetitive manual tasks so they can focus on core responsibilities.

EPM Mortgage