Case Study: East Coast Warehouse & Distribution automates access management with RoboMQ Hire2Retire

East Coast Warehouse & Distribution cuts provisioning time by 70% with RoboMQ

East Coast Warehouse & Distribution, a major logistics provider, faced operational delays due to a manual process for managing employee access. Their HR system, Paychex, was not connected to their Hybrid Active Directory environment, requiring IT to manually create and update accounts for every new hire, role change, or termination. RoboMQ implemented its Hire2Retire solution to automate this employee lifecycle management.

The automated integration between Paychex and Active Directory implemented by RoboMQ eliminated manual steps. New employees were provisioned accounts within minutes, role changes triggered automatic access updates, and offboarding was immediate. This resulted in a 70% reduction in provisioning time, saved 15-20 hours of IT effort weekly, and virtually eliminated onboarding delays, ensuring reliable access for smooth operations.

East Coast Warehouse & Distribution