Case Study: DMCL achieves automated employee onboarding and fewer IT tickets with RoboMQ Hire2Retire

DMCL reduces IT tickets by 20% with RoboMQ Hire2Retire

DMCL, a leading Canadian accounting firm, faced challenges managing employee data and automating its onboarding process due to its rapid growth. This manual process created data silos, delays, and errors, increasing the IT team's workload. To address this, DMCL turned to vendor RoboMQ and its Hire2Retire workforce lifecycle management solution.

RoboMQ implemented its Hire2Retire solution to integrate DMCL's BambooHR with its Hybrid Active Directory, automating the employee onboarding process. This automation established tailored workflows, enhanced security and compliance, and significantly reduced the manual coordination for IT. As a measurable result, RoboMQ's solution led to a 20% reduction in IT tickets generated for new hires.

DMCL