Case Study: CPL reduces manual onboarding work with RoboMQ Hire2Retire

CPL reduces manual onboarding effort by 50% with RoboMQ

CPL, a multi-disciplinary architectural and engineering firm, faced challenges with manual and disconnected employee onboarding processes. Their HR system, ADP, was not synced with their Hybrid Active Directory, forcing IT teams to manually handle account creation and provisioning, which created delays and inefficiencies. To address this, CPL partnered with vendor RoboMQ to implement its Hire2Retire solution for automation.

RoboMQ implemented its Hire2Retire platform to automate provisioning workflows between ADP and Hybrid Active Directory. The solution automated account creation, supported conditional and preboarding workflows, and aligned with CPL's existing IT processes. This resulted in an estimated 50% reduction in manual onboarding effort, faster account creation, and improved coordination between HR and IT, establishing a foundation for future lifecycle automation.

CPL