Case Study: California Rural Legal Assistance streamlines identity lifecycle management with RoboMQ Hire2Retire

California Rural Legal Assistance reduces manual identity work by 80% with RoboMQ

California Rural Legal Assistance (CRLA), a nonprofit legal services organization, faced significant challenges in manually managing employee identity lifecycle processes across its hybrid IT environment. This fragmented approach, which relied on coordination between HR using Paycom and IT teams, led to delays, repetitive work, and security concerns. To address this, CRLA partnered with vendor RoboMQ to implement its Hire2Retire automation solution.

RoboMQ's solution automated identity provisioning, updates, and deprovisioning by connecting Paycom directly to CRLA's Active Directory and Entra ID systems. This HR-driven approach streamlined onboarding, role changes, and offboarding. The implementation by RoboMQ reduced manual identity administration by 80%, ensured faster access for new employees, and improved overall security and operational efficiency.

California Rural Legal Assistance