Case Study: 123Dentist achieves automated identity management and day-one access with RoboMQ Hire2Retire

123Dentist cuts onboarding time by 60% with RoboMQ

123Dentist, a large Canadian dental network with over 7,000 employees, faced significant workforce identity management challenges due to its rapid expansion across 500+ locations. Their manual processes caused slow onboarding, security risks, and access delays for both clinical and corporate staff. They partnered with RoboMQ to implement the Hire2Retire solution to automate their identity lifecycle management and integrate their ADP and Entra ID (Azure AD) systems.

RoboMQ's Hire2Retire solution automated user provisioning and deprovisioning through Entra ID, ensuring day-one access to essential applications like the My123 App for dentists. This implementation reduced onboarding time by 60%, enhanced security, and achieved over $1 million in direct cost savings. The RoboMQ solution provided 123Dentist with a scalable, secure framework that supported their continued growth and operational efficiency.

123Dentist