Case Study: Tyler Technologies achieves automated SLA tracking and better reporting with RoboHead and PowerBI

Tyler Technologies automates SLA tracking and democratizes data with RoboHead

Tyler Technologies, a prominent software company serving the public sector, faced a challenge in its marketing department. Their team was spending a significant amount of time manually extracting data from the RoboHead project management platform into Excel to create reports and analyze project progress, which was a cumbersome and inefficient process.

By implementing RoboHead Data Direct (RDD) and integrating it with Microsoft PowerBI, RoboHead provided a solution that automated data access and visualization. This integration saved countless hours of manual work, enabled real-time SLA tracking, and democratized data across the team with dynamic dashboards, empowering them with actionable insights for better decision-making.

Tyler Technologies