Case Study: The University strengthens IT support with Robert Half

The University fills 10 desktop support roles in 1–2 days with Robert Half

Facing rapid expansion, a university needed additional IT support staff but was constrained by budget and approval processes for permanent hires. The challenge was to find 10 skilled desktop support contractors with both technical expertise and the soft skills needed for the educational environment. They partnered with vendor Robert Half to secure contract talent.

Robert Half leveraged its talent database to provide 10 pre-screened desktop support contractors with skills in ServiceNow, Office 365, and SCCM. All roles were filled within one to two days of selection. The result was a timely resolution of IT issues for staff and students, the meeting of all project deadlines, and an overall improvement in the university's IT infrastructure support.