Case Study: Streamtime organizes customer feedback with Roadmap

How Streamtime leveraged our Intercom integration to reorganize their feedback

Streamtime, a creative studio management software company, sought a quick and lightweight method to capture client feedback and user stories from their Intercom support conversations. They needed to effectively attach this feedback to specific features and showcase it back to clients on their public roadmap.

Roadmap provided a solution through its Intercom integration, which streamlined the process of sending feedback directly from conversations into their roadmap. This integration made the workflow effortless for Streamtime's support and product teams, allowing them to centralize user feedback and directly link it to their development features for client visibility.

Streamtime

Aaron Green

Founder