Case Study: Spark Chart keeps users updated and surfaces top ideas with Roadmap

How Spark Chart keeps their users in the loop with claps and follows

Spark Chart, a provider of professional survey software, needed a way to efficiently manage user feedback and reduce support inquiries about their product development plans. They turned to Roadmap to help them better communicate with their user base.

By implementing Roadmap, Spark Chart was able to centralize user suggestions and keep customers informed. The solution provided features like clapping to gauge demand, user follows for progress updates, and a simple, visually engaging roadmap. This allowed Spark Chart to directly answer support tickets with their roadmap and use customer input to shape their feature development.

Spark Chart

Mark Sinclair

Co-Founder