R.O. Writer
12 Case Studies
A R.O. Writer Case Study
All Automatic Transmission Rebuild, a family-owned California auto repair shop, wanted to modernize its operations while preserving the old-fashioned customer service and fair pricing that built its strong reputation. After outgrowing QuickBooks and a low-cost shop management tool that lacked reliable reporting, scheduling, bay management, and support, the team looked for a more robust solution.
They chose R.O. Writer, using its Hybrid Cloud shop management software to streamline scheduling, service writing, and parts pricing. With R.O. Writer, the shop reduced redundant work, improved customer communication, and tightened pricing accuracy with Smart Matrix Pricing; T.J. Rowe said the system lets him do the work of two service writers and helps the shop maintain profitability while keeping prices competitive.
T.J. Rowe
Shop Owner