Case Study: Car Concepts Inc streamlines multi-store operations and boosts profitability with R.O. Writer

Multi-Store Operation Relies on RO Writer’s Ease of Use to Help them Manage and Grow Their Business

Car Concepts Inc., a 12-location auto repair and tire business in Texas, needed shop management software that could keep up with its growth, improve service writing speed and accuracy, and handle complex inventory and ordering needs. After testing a newer cloud-based system, the team found it lacked robust inventory management and workflow support for government, national, and fleet accounts.

RO Writer provided the shop management platform Car Concepts Inc. relied on, including Inventory Management, Smart eCat for parts ordering, and Smart eJobs for streamlined service writing. The switch back to RO Writer helped restore efficiency and profitability, avoid more than 100 administrative hours lost during the trial, and support the company’s continued expansion to 12 locations and over $2 million in monthly revenue.

Car Concepts Inc

Steve Jordan

Support & Safety Director