Case Study: International Midas Dealers Association achieves streamlined shop operations with RO Writer

How RO Writer’s Team Helped These Midas Shops Succeed

The International Midas Dealers Association, a group of auto repair franchisees, faced a significant operational challenge when support ended for their longtime shop management software, StockTrac. Gil Harris, a Midas franchise owner and IMDA board member, needed a new, robust solution to maintain the high efficiency of his two busy Michigan shops and chose to implement R.O. Writer for its estimating, inventory management, and Carfax integration capabilities.

R.O. Writer provided an onboarding process that was described as "beyond any expectations," with a highly responsive support team ensuring a smooth transition. The solution streamlined operations, simplified parts ordering, and enabled the adoption of new digital tools like the DVI Suite for digital vehicle inspections. The R.O. Writer implementation successfully equipped the shops to operate more efficiently and explore new ways to serve customers.

International Midas Dealers Association

Gil Harris

Shop Owner