Case Study: a large Azerbaijan retail bank achieves 6x lending productivity with RNDpoint's ABLE Origination

a large Azerbaijan Retail Bank boosts retail lending productivity 6x with RNDpoint

The customer, a large Azerbaijan retail bank, faced challenges with its manual loan origination process. The growth in application volume was slowing down processing times and creating a heavy labor burden for its employees. The bank sought to automate lending to improve speed, productivity, and efficiency, leading them to partner with vendor RNDpoint and implement their ABLE Origination platform.

RNDpoint implemented its ABLE Origination platform in three stages, automating pre-approval, final decisioning, and documentation. This solution resulted in a six-fold increase in employee productivity and allowed the bank to process up to 3,000 applications per hour. RNDpoint's system enabled 100% automation of loan origination and delivered instant loan decisions through various channels, including chatbots.