Case Study: Barwon Coast improves direct bookings with RMS Cloud

Why UK luxury apartment operator switched to RMS to support their future expansion plans with a flexible and scalable solution

Barwon Coast, which manages three caravan parks along Victoria's Bellarine Peninsula, sought to improve its online booking experience to reduce guest uncertainty and administrative calls. To address this challenge, they partnered with RMS Cloud and utilized its RMS booking engine and interactive maps to create a smoother, more intuitive journey for guests booking stays directly.

By implementing RMS Cloud's booking engine and interactive maps, Barwon Coast provided guests with a clear, visual way to select and book their preferred site. This solution significantly reduced the number of calls from guests needing clarification, freeing up staff time and shifting more bookings to direct online channels.

Cheval Collection

George Westwell

Chief Executive Officer