Case Study: Interm IT supports schools' move to the cloud with RM Education

Why a regional education technology support company relies on partnerships to support schools in their drive to the cloud

Interm IT, a family-run education technology support company working with around 200 schools in Hertfordshire, needed a reliable way to help schools move from on-site infrastructure toward cloud-based working while keeping connectivity, filtering, and security manageable. As schools increasingly relied on digital tools, Interm IT also needed a partner that could respond quickly, support a wide range of school setups, and help them plan technology roadmaps for limited budgets. RM Education provided the connectivity and broadband support, alongside network management and MIS-related solutions.

RM Education worked with Interm IT to deliver bespoke connectivity bundles, including broadband, online security, and filtering, all managed through a single portal that let Interm IT oversee multiple schools efficiently. The solution reduced the need for individual support tickets, sped up issue resolution, and gave schools the “motorway speeds” needed for cloud applications, remote teaching, and tools like Google Workspace, Microsoft Teams, and Chromebooks. The partnership helped schools adapt to the cloud faster, improved resilience during the pandemic, and gave Interm IT the confidence of having RM Education as a trusted preferred partner.

Interm IT

Richard Spragg

Managing Director