Case Study: Greater Baltimore Medical Center achieves unified policy management with RLDatix PolicyStat

Promoting organizational unity with effective policy management

Greater Baltimore Medical Center (GBMC) faced significant challenges with its fragmented and inefficient policy management system, which utilized disparate tools like Excel spreadsheets and an intranet, leading to difficulties in tracking, approving, and accessing vital documents. The organization required a unified solution to streamline workflows and ensure compliance, leading them to evaluate and select the RLDatix PolicyStat platform.

By implementing RLDatix PolicyStat, GBMC centralized its policy management, automating notifications, approval workflows, and acknowledgements. The results were substantial, including a 10% reduction in outdated nursing policies, a 90% staff satisfaction rate, and an 87% success rate in finding correct policies on the first search. RLDatix provided the efficient, organization-wide system GBMC needed, which proved especially crucial for managing its rapid COVID-19 policy response.

Greater Baltimore Medical Center

Catherine Seeley

Quality and Safety Systems Coordinator