Case Study: Novant Health improves claims data integrity and reduces claim lag with RLDatix

Hows Novant Health reduced claim lag, improved data integrity and promoted additional cost savings for organizations by pairing RLDatix's Claims software with Risk and Feedback

Novant Health, an integrated healthcare system, faced challenges with fractured data and siloed systems that hampered its risk and claims management processes. The use of multiple legacy applications created productivity loss and concerns over data integrity. To overcome this, Novant Health selected the RL software suite from RLDatix to achieve a fully integrated solution.

By implementing RLDatix's integrated Claims, Risk, and Feedback modules, the organization broke down information silos, which improved collaboration and data accuracy. The results were significant, including a reduction in claim lag, enhanced cost savings, and more reliable financial reporting. RLDatix provided a single, virtually paperless system that allowed Novant to track claims through their entire lifecycle with greater confidence in their data.

Novant Health

Nan Holland

VP Corporate Risk Management and Claims