Case Study: Lehigh Valley Health Network achieves safer medication management with RLDatix RL6:Risk

How Lehigh Valley Health Network used RL6:Risk and RL6:Feedback to decrease medical error rate, drive individual and organizational changes and much more

Lehigh Valley Health Network (LVHN), a multi-hospital health network in Pennsylvania, needed to reduce harmful medication errors. Their paper-based reporting system caused significant delays, hindering their ability to investigate incidents and improve safety. They partnered with vendor RLDatix to better utilize their existing software tools and implement a new solution.

RLDatix's RL6:Risk software replaced the paper system, providing real-time data that enabled just-in-time responses to medication errors and near misses. This allowed LVHN to form targeted task forces, which dramatically increased barcode verification compliance to 92%. The real-time reporting and robust data from RLDatix's solution were central to validating their strategies, decreasing the medication error rate, and driving organizational change to enhance patient safety.

Lehigh Valley Health Network

Leroy Kromis

Pharm. D, Medication Safety Officer