Case Study: Danish National Board of Health expands national incident reporting with RLDatix RL6:Risk for Government

Danish National Board of Health - Customer Case Study

The Danish National Board of Health needed to replace its limited incident reporting system, which only processed reports from hospitals, with a comprehensive national solution open to all healthcare professionals and citizens. They partnered with vendor RLDatix to implement the RL6:Risk for Government software to meet this challenge, aiming to gain a complete picture of patient safety risks across Denmark.

RLDatix, via a partnership with an implementation firm, provided a robust and flexible web-based system that led to a dramatic tenfold increase in submissions since 2004. This gave the Board unparalleled data for analysis, enabling them to identify risks, develop national improvement strategies, and share best practices without needing to hire additional central-level staff.

Danish National Board of Health

Jorgen Hansen

Senior Medical Officer, Denmark’s NationaAgency for Patient Rights and Complaints