Case Study: Brigham & Women's Hospital increases patient safety reporting with RLDatix RL6:Risk

Brigham & Women's Hospital - Customer Case Study

Brigham & Women's Hospital was facing challenges with its outdated, homegrown patient safety event reporting system. The process was lengthy, provided limited analytical capabilities, and required considerable IT resources for modifications. They sought a customizable, user-friendly electronic reporting system with strong technical support, leading them to choose the RL6:Risk software from vendor RLDatix.

By implementing RLDatix's solution, the hospital achieved a 25% increase in reported safety events. The quality of reporting improved significantly, with near-miss events jumping from 50% to 80% of all reports. The RLDatix platform also enabled seamless data sharing and comparison with other hospitals in its network, leading to collaborative initiatives that directly improved patient safety, such as revising medication ordering processes to reduce errors.

Brigham & Women's Hospital

Erin Graydon-Baker

Director of Patient Safety