Case Study: St. Vincent Heart Center of Indiana achieves centralized, compliant policy management and faster approvals with RLDatix Life Sciences

St. Vincent Heart Center of Indiana (SVHCI) - Customer Case Study

St. Vincent Heart Center of Indiana (SVHCI), a leading specialized cardiac hospital network, faced a manual, error-prone policy management process that relied on paper binders, duplicated and outdated documents, limited access, no reliable tracking, and inconsistent approval notifications. To modernize and ensure compliance, SVHCI selected RLDatix Life Sciences’ Policy Lifecycle Management solution (PolicyStat) to replace its labor-intensive system.

RLDatix Life Sciences implemented the PolicyStat policy lifecycle management solution in November 2007, delivering web-based access to approved policies, online approval workflows, centralized archival, collaboration tools, and metrics to track turnaround by individual and department. The system eliminated lost and duplicate policies, enabled consistent best-practice dissemination, managed more than 1,000 policies electronically, and performed well during an unannounced state survey—demonstrating measurable improvements in access, compliance, and productivity.

St. Vincent Heart Center of Indiana (SVHCI)

John Stewart

Chief Executive Officer