Case Study: Southwest Regional Rehabilitation Center achieves faster policy approvals and centralized policy management with RLDatix Life Sciences

Southwest Regional Rehabilitation Center - Customer Case Study

Southwest Regional Rehabilitation Center (SRRC), a long-established rehabilitation provider in Battle Creek, Michigan, faced an outdated policy and procedure strategy: paper binders and disparate shared drives, more than 20 managers involved in policy creation, roughly three approval stages per policy, an average five-month approval timeline, no automation or tracking, and difficult search and retrieval. To modernize their process, SRRC selected RLDatix Life Sciences’ Policy Lifecycle Management solution.

RLDatix Life Sciences implemented the policy management platform beginning in December 2009 and had the initial system live with all existing policies, approval flows, and user groups within 60 days. The solution enabled SRRC to create and track policies, measure turnaround time by individual and department, integrate with Active Directory, centralize documents, and improve staff efficiency; SRRC reported that the platform paid for itself quickly, shortened approval cycles, made policies easy to locate, and materially improved overall operational efficiency under RLDatix Life Sciences.

Southwest Regional Rehabilitation Center

Rick Albaugh

IT Manager