Case Study: Georgetown Community Hospital achieves centralized policy management and faster approvals with RLDatix Life Sciences

Georgetown Community Hospital - Customer Case Study

Georgetown Community Hospital, a 75‑bed acute care facility, struggled with inconsistent, decentralized policy management: roughly 30 managers handled policies in different formats, each policy passed through about four approval steps and the approval process averaged five months, with no tracking, difficult search and policies stored in multiple locations. To address this, Georgetown selected RLDatix Life Sciences’ policy lifecycle management solution (PolicyStat in the original deployment) to centralize and standardize policy work.

RLDatix Life Sciences implemented the policy lifecycle solution beginning in January 2010, and Georgetown now manages roughly 2,000 policies in a single database. The vendor’s system enabled creating and editing policies, tracking approval flows, measuring turnaround by individual and department, and improving staff efficiency and policy use — delivering measurable control and faster, more transparent policy management under RLDatix Life Sciences.

Georgetown Community Hospital

Paige Porter

Director of Pharmacy