Case Study: So-Cal Boys Restaurant Group Inc automates tip allocation across five locations with RJ Reliance

So-Cal Boys Restaurant Group Inc automates tip allocation across 5 locations with RJ Reliance

So-Cal Boys Restaurant Group Inc, operating five Heroes Restaurant and Brewhouse locations, faced a significant operational constraint due to its manual tip allocation process. The challenge was finding an automated solution that could accommodate their specific tip rules without forcing a change in their operations, which other vendors had failed to provide. They engaged RJ Reliance for a custom integration solution.

RJ Reliance built a custom integration that automated the tip allocation workflow by connecting the client's NCR Aloha POS system with ADP Payroll Services. This solution applied So-Cal Boys' exact business rules, recovering hours of staff time every pay period and removing a previous constraint on the operator's ability to grow. The hardened integration from RJ Reliance has been running reliably across all five locations for months.

So-Cal Boys Restaurant Group Inc