Case Study: a RJR client improves overtime accuracy with RJ Reliance and UKG Pro

RJR Client aligns UKG Pro overtime rules with RJ Reliance

The client, a major manufacturing company, faced challenges with the accuracy and consistency of overtime rules configured in their UKG Pro system for one division. This misconfiguration created significant risks of payroll errors and compliance issues. They engaged RJ Reliance to assess and optimize their setup under a managed services arrangement.

RJ Reliance conducted a structured review of the existing OT rules, mapping them against pay policies and regulatory requirements. Their consultants then remediated the configuration directly within UKG Pro, adjusting rule logic and thresholds for accuracy. As a result, RJ Reliance brought the system into full alignment with policy, reducing the risk of miscalculation and providing the client with valuable documentation for future management.