Case Study: Audubon Women's Medical Associates achieves transparent pricing and reduced patient A/R days with Rivet

Transparent Prices, Upfront Payments keep Patient A/R Days Low at Audubon

Audubon Women's Medical Associates faced rising patient financial responsibility and the need for transparent, upfront collections. Before partnering with Rivet, staff spent hours logging into payer portals and calling insurers to manually calculate estimates, producing inconsistent accuracy and slow turnaround. To improve patient experience and reduce billing surprises, Audubon Women's Medical Associates selected Rivet to provide accurate, real‑time eligibility checks and patient cost estimates.

Rivet implemented a one‑stop solution for running eligibility and estimates, enabling quick, accurate upfront collections and reducing manual effort. As a result, Audubon Women's Medical Associates reports cost savings in the time spent creating estimates and a measurable reduction in patient A/R days, along with improved patient transparency and highly responsive Rivet customer support.

Audubon Women's Medical Associates

Kellie Ickowski

Practice Administrator