Rivet
19 Case Studies
A Rivet Case Study
Resurgens Orthopaedics, a large orthopaedics practice with over 260 providers, wanted to reduce its backlog of denied claims, lower its overall denial rate, and recoup lost revenue. To address this challenge, the practice turned to Rivet and its claim resolution tools.
By implementing Rivet's solution, the practice streamlined its denial management process. This allowed them to work on claims in bulk and correct them before they even appeared in their main system's work list. As a result, Resurgens Orthopaedics achieved a zero-claim backlog, reduced its denial rate to less than half the national average, and recovered over $1.2 million in denied claims within just 10 months of using Rivet.