Case Study: Generations Family Practice recovers $340K in revenue with Rivet

Generations Family Practice recovers $250K in discrepancies with Rivet

Generations Family Practice, a healthcare provider, faced challenges in managing and analyzing its revenue cycle after acquiring other businesses. Their contracts were scattered across multiple locations and systems, making it difficult to centralize and maximize them. They needed technology to simplify contract amendments, understand denial reasons, and identify reimbursement discrepancies to recover lost revenue. They turned to Rivet for its revenue analytics platform.

Rivet provided a solution by funneling all data from multiple EMRs into a single, easy-to-use platform. This gave Generations Family Practice deep visibility into their claims, denials, and underpayments. As a result, they discovered and recovered $250,000 in payment discrepancies and recovered over $90,000 from denials using Rivet. The vendor's tools were crucial in helping them get paid what they deserve and maximize their contracted revenue.

Generations Family Practice