Case Study: Pediatric Specialists of Virginia improves contract management and payer performance with Rivet

For PSV, Rivet's a 'necessity to manage medical practices of any size'

Pediatric Specialists of Virginia (PSV), a multi-specialty pediatric group created by Children's National Hospital and Inova Health System, needed a better way to manage its complex medical contracts. CFO Peggy Harris described medical contracting as a “biggest black box,” with limited visibility into how claims were being adjudicated and whether the practice was receiving the correct contracted amounts. PSV turned to Rivet for contract management and contract monitoring.

With Rivet’s contract management tools, analytics, data aggregation, and Payer Performance product, PSV gained deeper insight into claims and contract performance that would otherwise have been difficult to track. According to Harris, Rivet helped the team sort and display claims data in powerful ways and provided the clearest return on investment by revealing when contracted payments were not being received properly. She also praised Rivet’s responsive customer support, calling Rivet’s software “a necessity to manage medical practices of any size.”

Pediatric Specialists of Virginia

Peggy Harris

Chief Financial Officer