Case Study: Bluegrass Orthopaedics collects over 92.5% of patient responsibility with Rivet

Bluegrass Orthopaedics collects over 92.5% of patient responsibility with Rivet

Bluegrass Orthopaedics (BGO) faced challenges with its manual and inaccurate patient cost estimation process, which hindered its pre-collection efforts and required significant staff time. The orthopaedic practice sought a solution from Rivet to streamline this critical financial workflow.

By implementing Rivet's patient cost estimation and contract management tools, BGO was able to generate accurate estimates in under a minute. The results were significant; Rivet enabled the collection of over 92.5% of patient responsibility within the same calendar year, amounting to over $1 million in pre-collections. The vendor's tools also drastically reduced the time required for contract negotiation preparation from months to less than a week.

Bluegrass Orthopaedics (bgo)