Case Study: Austin Retina Associates boosts revenue cycle efficiency with Rivet

Austin Retina Associates pre-collects $250K with Rivet

Austin Retina Associates, a large ophthalmology practice, faced significant challenges in managing its revenue cycle. The practice needed a software partner to handle complex contract management, verify payer reimbursements, and provide accurate patient cost estimates without dedicating extensive staff resources to these tasks. They turned to Rivet for its revenue cycle management platform to address these issues.

By implementing Rivet's analytics and patient pricing tools, Austin Retina Associates established streamlined workflows for estimates and gained deep insights into payer performance. The solution from Rivet enabled them to pre-collect over $250,000 from patients in a single year and recover thousands of dollars in underpayments from insurers. The practice also improved its contract negotiation position, making systemic changes simple and enhancing overall revenue.

Austin Retina Associates