Case Study: Audubon Women's Medical Associates achieves digital payer contract management and recovers $10K+ in lost revenue with Rivet

Audubon Goes Digital with Payer Contract Management

Audubon Women's Medical Associates, PC, New York’s largest private obstetrics and gynecology group, was burdened by paper-based payer contracts—15–20 binders per provider—and lacked visibility into rates, fee schedules, and underpaid claims. To gain financial clarity and improve revenue processes, they engaged Rivet for digital payer contract management.

Rivet digitized and organized Audubon’s contracts and fee schedules into a single dashboard, requested missing documents, modeled fee schedules, optimized the charge master, and identified underpaid claims. Rivet’s work uncovered approximately $10,000 in lost revenue, eliminated the binder workflow, and provided insights to strengthen upcoming payer negotiations, giving the practice greater financial transparency and peace of mind.

Audubon Women's Medical Associates

Kellie Ickowski

Practice Administrator