Case Study: Quality Air streamlines multi-trade scheduling with RIVET Work

Quality Air streamlines scheduling for 90+ workers with RIVET Work

Quality Air, Inc., a mechanical HVAC contractor, faced significant challenges in scheduling its 90+ field workers across multiple trades. The company was stuck using fragmented methods like spreadsheets, emails, and phone calls, which were slow, inefficient, and created operational silos. To address this, they partnered with RIVET to implement its workforce management platform.

By implementing RIVET's solution, Quality Air unified scheduling, communication, and attendance into a single platform. This eliminated reliance on spreadsheets and phone calls, automated communications to workers, and provided 6-12 months of labor visibility for improved planning. The results for Quality Air included scheduling all workers on one platform, reducing absenteeism to around 5%, and achieving significant time savings for administrative staff and managers.

Quality Air, Inc