Case Study: Poynter Sheet Metal wins bids and plans labor more effectively with RIVET Work

Poynter Sheet Metal manages 850+ field workers across 5 states with RIVET Work

Poynter Sheet Metal, a sheet metal contractor managing over 850 field workers across five states, faced significant challenges scaling its workforce management. Their process, described as archaic, relied on a superintendent's private spreadsheet and a flurry of text messages to coordinate personnel. This system was inaccurate, inefficient, and prevented the company from easily proving its capacity to customers. To address this, they turned to the workforce management platform from RIVET Work.

By implementing RIVET Work, Poynter replaced its chaotic system with a single transparent platform for scheduling, dispatch, and worker data. The solution provided live workforce maps and manpower curves that were integrated directly into customer bids, helping win proposals and justify change orders with live data. The results included a forecasting horizon extended to 5-6 months, drastically reduced communication overhead, and the ability to scale their operations seamlessly. RIVET Work provided the clear lens into labor operations that Poynter needed to grow efficiently.

Poynter Sheet Metal