Case Study: MidCity Electric centralizes certifications and workforce communication with RIVET Work

MidCity Electric centralizes 750 workers’ certifications with RIVET Work

MidCity Electric, a large electrical contractor, struggled to efficiently manage certifications and communication for its 750 field workers as it grew. Their manual processes, reliant on spreadsheets and phone calls, led to redundant credentialing, compliance risks, and communication gaps, especially within their bilingual workforce. They turned to RIVET Work for a workforce management solution to address these operational challenges.

By implementing RIVET, MidCity Electric centralized all field certifications and worker data into a single platform. This eliminated duplicate credentialing and allowed safety records to be pulled up in minutes instead of hours. The solution also automated communication for their high volume of worker moves, resulting in greater efficiency, improved safety compliance, and better visibility into their workforce for leadership.

MidCity Electric