Case Study: Cox Automotive achieves a single view of vehicle data with Rivet Logic and MongoDB

Cox Automotive Delivers Enhanced Customer Experience While Reducing Cost With MongoDB

Cox Automotive, a subsidiary of Cox Enterprises and a global leader in automotive services, faced a challenge with its six business units each maintaining their own siloed databases. This created inconsistent vehicle data structures, making it impossible to get a single view of a vehicle and leading to high operational expenses and IT inefficiencies. To build a unified Vehicle Hub, they partnered with vendor Rivet Logic and utilized the MongoDB database.

Rivet Logic implemented a MongoDB-based enterprise data hub to aggregate and transform data from all business units into a central repository. This solution provided Cox Automotive with a single view of its vehicle records, which dramatically reduced operational costs and IT inefficiencies. The improved data quality enhanced the customer experience and provided a platform for advanced analytics, reinforcing the company's position as a market leader.

Cox Automotive