Case Study: Roojoom accelerates real-time customer journey insights with Rivery

Roojoom overhauls data infrastructure to reduce costs, transition to the cloud, and automate data processes

Roojoom, a Personal Customer Journey platform serving finance, insurance, and telecom brands, needed a better way to manage and analyze billions of customer data points from multiple sources. Its manual spreadsheet-based reporting process was too slow and labor-intensive to scale, making it difficult to deliver timely insights for clients.

Roojoom implemented Rivery to automate its ETL and data orchestration on a new Snowflake data warehouse, with Tableau used for reporting and visualization. With Rivery, Roojoom streamlined data collection, built custom logic around client KPIs, and delivered daily and real-time insights within weeks, while also reducing costs and freeing the team to focus on higher-value work.

Roojoom