Case Study: Bank Frick simplifies scheme compliance with Rivero's Kajo

Bank Frick simplifies scheme compliance with Rivero and gets a five-star customer support experience

Bank Frick was facing significant challenges managing the complex and manual process of complying with Mastercard and Visa scheme updates. The bank’s team spent considerable time monitoring portals, analyzing information, and coordinating across multiple internal departments, which was becoming increasingly burdensome. To address this, they sought a long-term solution and chose Rivero and its Kajo product to streamline their operations.

By implementing Rivero's Kajo, Bank Frick significantly simplified its compliance workflow. The solution automated the distribution of bulletins and provided clear tracking of tasks, improving visibility and collaboration across departments like risk and finance. This led to a major improvement in operational efficiency, replacing numerous meetings with streamlined in-tool communication. The team at Rivero received high praise for their user-friendly solution and excellent customer support.

Bank Frick