Case Study: Turner Broadcasting achieves real-time global network visibility and faster problem resolution with Riverbed AppResponse Xpert

Turner Broadcasting - Customer Case Study

Turner Broadcasting System, a global Time Warner media company behind CNN, TBS, TNT, Cartoon Network and more, needed better visibility into its complex worldwide network. Network engineers struggled to troubleshoot application performance in real time, couldn’t pinpoint which sites or business units were affected, and had limited insight into traffic flows — making it hard to prove root causes to users, vendors and service providers.

By installing a Riverbed AppResponse Xpert appliance in its Atlanta data center, TBS gained real-time and historical, flow-based visibility tied to business groups. The appliance enabled rapid isolation and resolution of issues (for example, pinpointing packet loss on a BGAN link), faster problem resolution before users complained, and clearer, faster communication with internal teams and external partners.

Turner Broadcasting

John Zientowski

Network Engineer