Case Study: The Princess Alexandra Hospital NHS Trust improves clinician productivity and saves IT costs with Riverbed Aternity

The Princess Alexandra Hospital NHS Trust saves up to £3 million in 5 years with Riverbed

The Princess Alexandra Hospital NHS Trust faced challenges in understanding and improving the digital experience for its clinicians, which was crucial for maintaining high levels of patient care. The ICT team needed to isolate end-user issues and identify root causes while also optimizing its IT budget.

By implementing the Aternity Digital Experience solution from Riverbed, the trust gained granular visibility into application and device performance. This solution enabled automated problem resolution, leading to a 99% reduction in SLA breaches on service desk tickets. Riverbed helped boost clinician productivity and is projected to save the hospital approximately £2.5 to £3 million in IT costs over a five-year period.

The Princess Alexandra Hospital NHS Trust