Case Study: Samlink gains 24/7 application visibility and faster troubleshooting with Riverbed AppResponse Xpert

Samlink - Customer Case Study

Samlink is a Finnish provider of banking IT services that supports more than one million customers across 460 branches and over 500,000 online users. As an application service provider reliant on an MPLS and VPN network, Samlink lacked end-to-end network visibility and historical data, which made it difficult to identify the causes of application performance degradation, hampered capacity planning, and forced the team into constant firefighting.

Bemecon deployed a Riverbed AppResponse Xpert appliance in Samlink’s primary data center to deliver real-time and historical reporting on 60+ critical metrics, easy drill-down to root cause and responsible parties, and business-impact views of network and application performance. The solution enabled proactive alerts and faster troubleshooting, improved MPLS capacity planning, immediate awareness of degradation in critical apps, and freed the network team to focus on strategic projects.

Samlink

Jussi Rasanen

System Specialist-Network