Riverbed
372 Case Studies
Case Study: National Bank of Greece achieves real-time application monitoring and rapid issue resolution with Riverbed SteelCentral AppResponse
A Riverbed Case Study
Riverbed Transforms Bank’s Ability to Monitor Applications and Resolve Issues
National Bank of Greece, a leading financial group with 530 domestic branches and operations across Southeast Europe and the Eastern Mediterranean, struggled to monitor and diagnose application performance across a complex MPLS WAN and two data centers. Limited diagnostic tools meant slow, fragmented troubleshooting that could take days, leaving end‑users frustrated and IT teams overwhelmed.
By deploying Riverbed SteelCentral AppResponse at its main data center, the bank gained single‑point, network‑based visibility and fast packet analysis via the Packet Download Manager. The solution enabled detection and resolution of issues in minutes—often before users noticed—provided historical data for capacity planning, helped developers fix application defects, and delivered a fast ROI in under six months.
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National Bank of Greece
John Theodorakakos
Senior Network Engineer