Case Study: Ware Malcomb achieves faster file access, improved branch collaboration and mobile productivity with Riverbed Steelhead

Riverbed Steelhead Products Improve Collaboration and Productivity for Architecture Services Firm

Ware Malcomb is a national architecture and design firm with 250 employees and multiple branch offices across North America. Rapid growth strained collaboration and remote access—branch users experienced very slow file browsing and transfers (a PhotoShop file could take five minutes to copy), and mobile workers had unreliable VPN performance—hindering project delivery and productivity.

Ware Malcomb deployed nine Riverbed SteelHead appliances and 30 SteelHead Mobile licenses to optimize WAN traffic. File transfers dropped from minutes to seconds, branch offices could share workloads without hiring temporary staff, tape backups were centralized and eliminated, and remote management became much more reliable. The solution avoided about $12,000/month in bandwidth costs and paid for itself in just over six months while significantly reducing user complaints and improving productivity.

Ware Malcomb

Moses Gonzales

Director of IT