Case Study: Tilly Bailey & Irvine achieves IT consolidation, LAN‑like application performance and £85,000 annual bandwidth savings with Riverbed SteelHead appliances

Riverbed Steelhead Appliances Enable Law Firm to Consolidate its IT Infrastructure and Improve Inter-Office Collaboration

Tilly Bailey & Irvine, a 160+-year-old law firm with 180 people across four Teesside offices, sought to centralise its distributed IT to improve client service, enable better inter-office collaboration and reduce remote infrastructure costs. The firm’s IT team feared that consolidation would degrade application performance over the WAN, dramatically increase bandwidth requirements, and disrupt day-to-day operations.

By deploying a Riverbed Steelhead appliance at each office before migrating servers, the firm achieved seamless consolidation and rolled out the Pilgrim practice management system with LAN-like performance over the WAN. The plug-and-play appliances were installed in under a day, eliminated Outlook timeouts, simplified support, and avoided an estimated £85,000/year in bandwidth costs, while enabling faster collaboration and improved client service.

Tilly Bailey & Irvine

Ray Skinner

Head of IT