Case Study: Alstom achieves rapid application troubleshooting and 3-day ROI with Riverbed AppResponse Xpert

Riverbed Steelhead Appliances Enable Global Power Organisation to Consolidate IT Infrastructure

ALSTOM, a global leader in power generation and rail transport, operates 40 UK offices connected to a central data center via an MPLS WAN supporting a wide mix of business and bespoke applications. The UK IT team struggled with slow, fragmented troubleshooting—multiple tools, no real‑time view of who was using what, and lengthy resolution times that ate into strategic IT work.

ALSTOM deployed a Riverbed AppResponse Xpert appliance in its main data center to deliver real‑time and historical visibility into application and network performance. The appliance simplified root‑cause analysis, quickly pinpointed an intranet slowdown to server issues, produced before‑and‑after reports for stakeholders, and delivered rapid ROI—dramatically faster problem resolution, clearer executive communication, and more time for business‑critical projects.

Alstom

Chris Reynolds

Network Manager