Case Study: Australian State Government Agency achieves faster troubleshooting and better network visibility with Riverbed

Riverbed NetProfiler helps network, application and security teams identify performance issues across a diverse hybrid state government network

The Australian State Government Agency needed better visibility and troubleshooting across a large, evolving hybrid network spanning 200+ sites, remote offices, and multiple connectivity types as it moved from a single-provider WAN to a multi-cloud environment. It turned to Riverbed, using Riverbed NetProfiler as part of the Unified Network Performance Monitoring platform to identify performance issues affecting users and citizen services.

Riverbed implemented a broader Unified Network Performance Monitoring solution that included NetProfiler, Flow Gateway, AppResponse, Packet Analyzer Plus, NetIM, Aternity, and Riverbed Portal. The result was faster identification and resolution of network and application problems, reduced MTTR, improved planning for cloud migrations, and daily operational use that uncovered issues before end users noticed them, including a certificate-validation problem that was quickly fixed.